Telecom Department

Telecom Department

Operations & Maintenance Department

ACES is having tremendous experience in operations and maintenance projects. The Telecom
Department of ACES is having integrated facilities to offer after sales support for multiple projects
done by ACES. Besides after sales support, the department is fully capable of executing
stand alone Operations & Maintenance projects. The highlights of such offerings are:

• Managed Services
- Security Solutions
- ICT Projects
- IBS Projects
- EM Projects
- RF Projects
- TX Projects
- Civil Projects
- Multi Disciplinary Projects
• 24X7 Support for 365 days
• Helpdesk Services
• Spare Parts Management
• Screening Services
• Repairs of Faulty Equipments
• Capable to meet reasonable SLAs anywhere in the Kingdom of Saudi Arabia
• Offices & Warehousing facilities available across KSA
• 4 permanent offices (Riyadh, Jeddah, AlKhobar and Madina)
• 21 Operational offices/Distribution Centers across KSA

The Operations and Maintenance department is integrated under Telecom Department
to have more efficient resources management. Latest references with this department
includes operations and maintenance projects for:

• Mobily
• Zain
• Huawei
• Ericsson