ICT Department

Information & Communications Technology Department



ICT DEPARTMENT

Our Solutions and Services

Consultation and Training

    1. IT Governance and PMO
    2. IT Service Management
    3. Project & Delivery Management
    4. Resource planning and optimization
    5. Technical consultation
    6. Product training

Managed Services

    1. Operations, Support & Maintenance
    2. Infrastructure Management
    3. 24/7 Help Desk
    4. Onsite and Remote Support Services
    5. Trained & Certified Resources
    6. Kingdom Wide Presence

Physical Security

    1. Command & Control Centers
    2. CCTV , VMS, Storage & Analytics
    3. Smart Building & Campus Solutions
    4. Security Sensors
    5. Access Control and Biometrics

Infrastructure

    1. Data Centers
    2. Servers and Storage
    3. Network Design and implementation
    4. Specialized Lab equipment
    5. Radars and Satellites

Communication and Connectivity

    1. GSM/3G/4G
    2. Tetra / WiFi / Fiber
    3. IP Networks
    4. Video conferencing
    5. Broadcasting and IPTV

OSS/BSS

    1. Network Management
    2. Performance Monitoring and Optimization
    3. Customer Care and Contact Center
    4. Issuance and Billing
    5. Revenue Assurance Fraud Management

Value Added Services

    1. Enhanced Messaging Solutions
    2. Voice Service Platforms
    3. Multimedia and content
    4. Enterprise and SMB solutions
    5. Cell Broadcasting

Software Applications

    1. Systems Integration
    2. Database Audit Management Tools
    3. Cloud Computing
    4. Business Intelligence
    5. Web Portals & Services