ICT Department

Information & Communications Technology Department



ICT DEPARTMENT

As a global Technology company, ACES offers innovative solutions on Billing Solutions, Fraud Management, Value Added Services,WiFi, Smart Solutions, Data Center, OSS/BSS, Technology Support, Remote Infrastructure Management (RIMS), ApplicationDevelopment, Network Services, Call Centers, IP Telephony, Security Solutions, Inventory Management Solutions, RFID Solutions and Support Services. The company’s path breaking innovations solutions and IPs (Intellectual Properties) of their peerless partners are being used by organizations globally, in lowering their operating costs, enhancing productivity and driving value for their customers.

The company follows a support-centric model for all services, and is committed to providing services that are structured and aligned to the customer’s businessobjectives, ensuring enhanced ROI from IT investments. This focusedapproach and comprehensive suite of services makes Aces a partner of choice for customers across the globe.

  • Proactive R&D - Cutting edge and Future-proof Technologies
  • Consultation and Planning - Identify and Design Customized Solutions
  • Professional Expertise - Scalable & Integrated Solutions
  • Rapid End to End Deployment - Effective ROI
  • Partnership with Industry Leaders - Worldwide Proven Expertise
  • Complete Spectrum of IM Activities - Reliable Managed Services
  • Experienced and Certified Local Teams - Quality and Commitment

Our Solutions and Services

Consultation and Training

    1. IT Governance and PMO
    2. IT Service Management
    3. Project & Delivery Management
    4. Resource planning and optimization
    5. Technical consultation
    6. Product training

Managed Services

    1. Operations, Support & Maintenance
    2. Infrastructure Management
    3. 24/7 Help Desk
    4. Onsite and Remote Support Services
    5. Trained & Certified Resources
    6. Kingdom Wide Presence

Physical Security

    1. Command & Control Centers
    2. CCTV , VMS, Storage & Analytics
    3. Smart Building & Campus Solutions
    4. Security Sensors
    5. Access Control and Biometrics

Infrastructure

    1. Data Centers
    2. Servers and Storage
    3. Network Design and implementation
    4. Specialized Lab equipment
    5. Radars and Satellites

Communication and Connectivity

    1. GSM/3G/4G
    2. Tetra / WiFi / Fiber
    3. IP Networks
    4. Video conferencing
    5. Broadcasting and IPTV

OSS/BSS

    1. Network Management
    2. Performance Monitoring and Optimization
    3. Customer Care and Contact Center
    4. Issuance and Billing
    5. Revenue Assurance Fraud Management

Value Added Services

    1. Enhanced Messaging Solutions
    2. Voice Service Platforms
    3. Multimedia and content
    4. Enterprise and SMB solutions
    5. Cell Broadcasting

Software Applications

    1. Systems Integration
    2. Database Audit Management Tools
    3. Cloud Computing
    4. Business Intelligence
    5. Web Portals & Services